1. Introduction & Overview
Welcome to DLRRIT (operated by Shanghai Diruiting International Trade Co., Ltd., hereinafter referred to as “DLRRIT”, “we”, “us”, or “our”). We are dedicated to providing bespoke minimalist pergolas, French sunrooms, architectural glazing, and luxury garden architecture worldwide.
We deeply respect your personal privacy and are committed to safeguarding your personal data in accordance with international data protection standards, including the General Data Protection Regulation (GDPR) and applicable local privacy regulations.
2. Information We Collect
When you interact with our website, submit an online inquiry, or request a customized 3D architectural plan, we may collect the following categories of information:
- Contact & Identification Information: Your full name, email address, telephone/WhatsApp number, company name, and country/region.
- Project & Customization Requirements: Site dimensions, architectural blueprints, on-site photos, design preferences, and functional specifications provided by you.
- Technical & Browsing Data: IP address, browser type, device identifiers, operating system, pages viewed, and access timestamps collected automatically via standard server logs and cookies.
3. How We Use Your Information
We use the collected information strictly for legitimate commercial and customer service purposes, including:
- Providing 1-on-1 personalized engineering consultations, itemized budget quotations, and customized 3D rendering designs.
- Fulfilling orders, scheduling smart CNC manufacturing, coordinating cross-border logistics and on-site delivery.
- Administering our 5-year structural warranty and delivering lifetime technical after-sales support.
- Enhancing our website performance, user experience, and language localization.
4. Information Security & Non-Disclosure
We never sell, rent, or trade your personal information to third-party advertisers or data brokers.
We implement rigorous technical and organizational security measures—including SSL/TLS data transmission encryption, restricted database access, and continuous server monitoring—to protect your personal information against unauthorized access, loss, or misuse.
Your data is only shared with essential operational partners (such as trusted international freight carriers and customs clearance agents) strictly to the extent required to deliver your ordered architecture products.
5. Cookies & Tracking Technologies
We use essential and functional cookies to ensure our website functions correctly, to remember your preferred language selection (e.g., English, Chinese, Japanese, Arabic), and to understand general traffic patterns. You can manage or disable cookie preferences at any time through your browser settings.
6. Your Data Rights
Under international privacy regulations, you possess the right to:
- Access and request a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request erasure of your personal data from our active records.
- Withdraw consent or object to specific data processing activities.
7. Contact Our Compliance Office
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please feel free to reach out to our dedicated compliance team:
- Company Name: Shanghai Diruiting International Trade Co., Ltd. (DLRRIT)
- Official Email: [email protected]
- Customer Support & WhatsApp: +86 137 6185 8573
- Headquarters Address: No. 868, Huacheng Road, Qingpu District, Shanghai, China